All clothing at Sparrow & Finch is standard Australian Sizing. Please use the below as a general guide as we stock a range of labels that may vary in size. If you are unsure which size to purchase, please send us an email at firstname.lastname@example.org and we will be able to assist you further. Please check our returns policy before purchasing.
By processing your payment and completing an order with Sparrow & Finch, you accept the following terms and conditions regarding shipping and delivery of your order:
Orders placed after 8am AEST on Monday, Tuesday, Wednesday and Thursday will be sent out first thing the next business day. Any orders placed on Friday, Saturday or Sunday after this time will be sent on Monday morning.
All orders are processed and packed within 24 hours of placement. This does exclude weekends and public holidays.
Sparrow & Finch charge a flat rate of $8.95 for orders within Australia and offer free shipping for orders over $85.
All domestic orders are shipped via express post.
Signature is required on delivery for your security. If you are not present at the time of the delivery, you will be left a card and your order will be taken to your local Australia Post. If a collection card has not been left, you can take a form of ID as well as your tracking number to your nearest Australia Post
Once your order is packed and leaves our premises, you will be notified via email with a tracking number. This will allow you to monitor the progress of your order.
The above delivery times are subject to change depending on the time year, weekends, holiday periods and severe weather. We are not responsible for lost, stolen or delayed orders.
Sparrow & Finch does not provide refunds to customers for failure to pay taxes and duties associated with their order.
All our prices are in Australian Dollars (AUD) and do not include local taxes and import/custom duties for international orders.
It is the customer’s responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, Sparrow & Finch cannot offer reimbursement for this order.
Any further questions or concerns?
If you have any further questions or concerns regarding the shipment and delivery of your package, please contact us at email@example.com and we will look into this for you straight away.